(between 8 a.m. and 5 p.m. EST Monday-Friday)
Shipping Information:
In stock orders regularly ship within 1 business day of placing the order. If any or all items are backordered, a representative from Flexcell
® will contact you regarding the lead time.
All orders are shipped UPS Ground unless otherwise requested.
Taxes and Shipping & Handling Fees:
Applicable taxes and shipping & handling fees will be added to your final invoice.
International Shipping: Customer is responsible for all customs, duties and taxes.
Refund, Returns and Cancellation Policies:
Items being returned cannot be opened or damaged. Customers must have a RA number from Flexcell
® before returning their shipment. Returns are accepted within 15 days of shipment.
Frequently Asked Questions:Does Flexcell® accept orders worldwide?
Flexcell
® accepts orders from all countries excluding Taiwan and countries in Europe. Customers from these regions should contact their local
distributor for all order inquiries.
What forms of payment can I use to purchase consumables on-line?
Flexcell
®'s on-line store only accepts credit card payments. If you wish to use another form of payment, please contact
Flexcell directly.
For all other questions, please contact Flexcell.